What else can you say about change?
It is hard to write about the topic of change without using a cliché or two – especially these days. Think about it. We’re reminded about the constancy of change practically every time we listen to the...
View ArticleTop 5 Non-Banking Trend Lists
You could hardly open your email or turn on your iPad over the past week without some new list of predictions for 2013. Sorry to add to the noise, but these non-banking links should be helpful for the...
View ArticleWeekly Wrap-Up 07.04.14
Our offices (and yours) will be closed on July 4th, so I’m posting this wrap up a day early. For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this...
View ArticleHard Launch
Do a Google search on the word “addiction” and you’re likely to find an image of me at Starbucks. But it is not just about their coffee – it is about their customer experience. In fact, the management...
View ArticleWeekly Wrap-Up 06.05.15
The first week of June has offered a lot of great information on consumer behavior – especially as it relates to branching. You’ll want to share this week’s wrap up from my Twitter feed with your...
View ArticleWeekly Wrap-Up 07.24.15
The week has gone by so fast – they always do right before my vacation. Here’s the weekly wrap up from my Twitter feed. My colleague Travis will be keeping things up to date next week, so stay tuned....
View ArticleWeekly Wrap-Up 01.15.16
It has been a busy week leading up to the middle of January. Here’s this week’s top stories on mergers, fintech, marketing, etc. from my Twitter feed: Trending Don’t miss @FinancialBrand‘s 82-page...
View ArticleWeekly Wrap-Up 04.08.16
This week’s wrap-up is coming to you live from the #BankSocial Media Conference with important stories on mergers, fintech, marketing, etc. from my Twitter feed: Trending Great question from...
View ArticleWeekly Wrap-Up 06.10.16
I will be on vacation for the next few weeks, so this will be the last wrap-up until 07.01.16. Until then, my Twitter feed will be managed by my west coast colleagues to make sure you stay connected to...
View ArticleWeekly Wrap-Up 08.26.16
Our weekly wrap up of the week’s top stories about mergers, #fintech, marketing, etc. is migrating from our blog to a free email-based service. Sign up below to receive the latest news directly to your...
View ArticleWeekly Wrap-Up 09.02.16
As a reminder, our weekly wrap up of the week’s top stories about mergers, #fintech, marketing, etc. has migrated from our blog to a free email-based service. Sign up below to receive the latest news...
View ArticleWeekly Wrap-Up 09.09.16
As a reminder, our weekly wrap up of the week’s top stories about mergers, #fintech, marketing, etc. has migrated from our blog to a free email-based service. Sign up below to receive the latest news...
View ArticleWeekly Wrap-Up 09.16.16
As a reminder, our weekly wrap up of the week’s top stories about mergers, #fintech, marketing, etc. has migrated from our blog to a free email-based service. Sign up below to receive the latest news...
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